Skills to Serve
Adapting to Sector-Specific Skills and Training Needs
Every sector has its own rhythm - its own pace, pressures, and skill demands.
Whether it’s hospitality, manufacturing, customer service, or construction, Turas Nua works alongside employers to understand the precise skills they need today and anticipate the ones they’ll need tomorrow.
Through our national network and flexible training model, we’ve developed and delivered bespoke, sector-specific training that aligns directly with employers’ requirements. Our programmes are co-designed with employers to ensure candidates arrive not only work-ready but role-ready.
Hospitality Skills
Our Hospitality Industry Skills Training is designed to cover the following:
- Reading the room and anticipating guest needs with ease.
- Creating warm, memorable first impressions through professional greetings and cultural awareness.
- Upholding the highest standards of health, safety, and hygiene.
- Communicating clearly and accurately when managing bookings and guest requests.
- Prioritising tasks to ensure smooth, seamless service.
- Handling multiple requests, upselling effectively, and resolving complaints professionally.
How We Do It...
Using our in-house FLEX (Focused Learning Experiences) platform, we can tailor content quickly and effectively, building courses that reflect real workplace scenarios, compliance standards, and technical competencies.
This means employers spend less time and cost onboarding, because new hires already have the foundations in place.
We are able to partner with employers to create training pathways for:
- Hospitality and tourism, where demand for service excellence and adaptability is key.
- Care and support services, where empathy, regulation awareness, and professionalism are vital.
- Manufactuting and logistics, where safety, teamwork, and reliability drive performance.
- And more...
By equipping people with the right mix of technical and transferable skills before recruitment even begins, Turas Nua helps employers strengthen their teams, reduce turnover, and focus on growth.
This is Skills to Serve: where people and businesses move forward together, powered by skills.