Turas Nua Winners at the Customer Experience Awards

November 2, 2023

Turas Nua Winners at the Customer Experience Awards

Shazamme System User • November 2, 2023

It's with immense pride and joy that we bring you the news of Turas Nua's recent triumph at the prestigious Customer Experience Awards. The ceremony, a glittering affair at the 5-star Conrad Hotel in Dublin, was not just a celebration of achievements but a testament to the hard work and dedication of professionals across industries.

A Celebration of Talent and Dedication


The venue was packed with attendees from various sectors, coming together to appreciate and be appreciated for their contributions to enhancing customer experience. The evening was a vibrant mix of laughter, heartfelt gratitude, and recognition of the efforts that businesses put into ensuring customer satisfaction.


The event was elevated by the charismatic presence of RTE presenter and Today Show co-host, Sinead Kennedy. Her infectious energy set the tone for the evening as the awards got underway. 

A Significant Win for Turas Nua


This night was particularly special for Turas Nua as we were honoured with the “Best B2B Customer Experience Award” that acknowledged our exceptional work, especially within our Employer Services department. This accolade is a significant achievement and a reflection of the strong relationships we've nurtured with local employers across Ireland.


This award shines a light on our Employer Services function, positioning us as leaders in creating substantial value for our network of employers. It's a moment that elevates our standing in the marketplace and solidifies our reputation for providing exemplary services.

A hearty congratulations must go to Darragh Dunne, Brigid Hilton, and everyone on the Employer Services team for this fantastic achievement.

Congratulations too to the other finalists in this category – Magnet Plus, and Corcoran Window Furnishings.

Continuous Learning and Development


Although we didn't clinch the "Best Use of Training & Development Strategies for Teams" award, being a finalist in this category is a significant recognition in itself. Huge recognition must go to Lynda Loughnane and our Learning & Development team for making it this far against some stiff competition (Servisource, ALDI Ireland, Eason, and MacDonagh Junction Shopping Centre, who won the award on the night). This experience is not the end but a catalyst for even greater accomplishments.

A Collective Achievement



Lastly, our win is not just for the Employer Services department; it's a collective achievement for every member of Turas Nua. The daily efforts of our staff are what make our company exceptional. So, to each and every member of the Turas Nua team, a heartfelt thank you, and well done!

Turning Potential into Progress: How Our Partnership with Generation Ireland is Changing Lives

By Andrew Farrow • October 17, 2025
Turas Nua’s partnership with Generation Ireland is helping jobseekers gain skills and confidence, connecting talent with real opportunities and stronger communities.

World Mental Health Day 2025: Making Space for Mental Health

By Andrew Farrow • October 10, 2025
This World Mental Health Day, Turas Nua reflects on the importance of mental wellbeing, in everyday life, work, and times of uncertainty.
Man using laptop with text: Closing the Disability Employment Gap in Ireland – From Awareness to Act

Closing the Disability Employment Gap in Ireland: From Awareness to Action

By Andrew Farrow • October 1, 2025
Just 32% of people with disabilities in Ireland are employed. Learn how Turas Nua supports employers to build inclusive workplaces and close the gap. October is Disability Employment Awareness Month, a time to reflect on progress, but also on the challenges that remain. In Ireland, the disability employment gap is the widest in Europe. The European Disability Forum (2023 ) indicates that only 32% of people with disabilities are in work, compared to the EU average of 51%. People with disabilities are more than twice as likely to be unemployed as non-disabled peers. Inclusion is a social priority, but it’s also a national challenge.

International Literacy Day How Turas Nua Supports Literacy and Skills for All

By Andrew Farrow • September 8, 2025
On International Literacy Day, Turas Nua highlights how we support people with literacy and digital skills challenges through FLEX and tailored training.

Skill2Serve: Hospitality Training and Career Pathways in Waterford

By Andrew Farrow • August 25, 2025
Discover how Turas Nua’s Skill2Serve programme in Waterford helps young people gain hospitality training, confidence, and real job opportunities.

What Is a Social Recruitment Partner - and Why Your Business Needs One

By Shazamme System User • August 12, 2025
Discover how a Social Recruitment and Training Partner can help your business hire inclusively, train effectively, and create real social impact.

Making Training Work: 5 Tips Every Employer Should Know

By Shazamme System User • July 29, 2025
Training is one of the best investments you can make in your workforce – but only if it delivers long-term results. At Turas Nua, we combine people and technology to design training that builds skills, confidence, and opportunity.  Whether you’re hiring through social recruitment or developing your existing team, these 5 tips will help you get the most from your training programmes.

Inclusive Hiring Tips for Employers: How to Build a More Diverse Workforce

By Shazamme System User • July 23, 2025
Inclusive hiring is is much more than just a box-ticking exercise. it’s a business opportunity. At Turas Nua, we help employers unlock potential through People and Technology, supporting inclusive practices that open doors and drive long-term success. Whether you’re hiring new staff or reviewing your HR strategy, inclusive hiring is a practical way to create impact through Social Recruitment, offering opportunities to those often excluded from the workforce while meeting your talent needs.  Here are five actionable inclusive hiring tips to help you build a more diverse, resilient, and socially responsible team.

Turas Nua Turns Ten

By Shazamme System User • July 17, 2025
Turas Nua recently marked its 10-year anniversary – a decade of transforming lives through meaningful employment support, social recruitment, training services, and community-focused partnerships. To celebrate, we brought together staff from across Ireland for a powerful and inspiring Team Day event at The Heritage, Killenard. This milestone gathering reflected our journey as Ireland’s leading social recruitment and training partner and showcased how we are addressing complex social problems through people and technology solutions.

FRS Co-Op Commits to Cutting Carbon Emissions and Landfill Waste by 2030 in New Sustainability Strategy

By Shazamme System User • April 22, 2025
Strategy launched on Earth Day 2025. National social enterprise has helped 62k+ unemployed people secure jobs, delivered 244 days of volunteering support and reduced paper usage by 37k sheets per annum. Other impacts include eliminating 1,302 plastic water containers, cutting 26 tonnes of carbon and conducting over 80k soil samples for farms around country.